Lack of response from Booking.com to messages and letters
I have been trying to get someone at Booking.com to answer why I am unable to register my UK bank account details online. I have tried three different account numbers and all have been rejected. Booking.com have taken money for bookings and their commission but as yet nothing has been credited to my account due to this problem. This has now been going on for months. I have not only sent messages on the online page but also written to HO twice including to the CEO and am dismayed to not have a single response. This is very unsatisfactory. I have also found it difficult to locate a telephone number so I can talk to someone knowledgeable. Why are they so shy of actually talking to talking to us. I need this to be resolved soonest.