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Late payment

Hello! Please, let me know how long are they making a payment? The system shows the transfer was made on 23rd of December but the payment is still not received into my account!  

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BrookAve 1 year ago


Hi Dmitry


As per the payment FAQ, Transfer times will vary but can take up to 10 days.


We cannot assist further as partners.



Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Kind Regards,

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