Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

misleading room rate

a customer complained that the price on line was £84 where as it is £95 for a double room this is misleading Just quote £95 please quote our original rates on all of our rooms Mandalay ***


11
BrookAve

 

THe Price displayed is the price paid.

 

Open their details page for the booking to see the price they did.

 

You cannot change price after a booking is made

 

contact partner support to see where you misconfigured it or enabled promos like Genius and Mobile Rates under Promos in Extranet.

 

 

 

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox