m
1

missing payment

Hi can anyone help, my property is in Frnce  and a Payment has not been paid into my account

Can anyone supply me with a english speaking telephone number for Booking.com

The number lsited is a french automated message and I can't understand her

Thanking you in advance


b
11
BrookAve 3 years ago

 

Hi Mary, 

 

You can use the public list and to find a supported language.

https://partner.booking.com/en-gb/help/support-contact/where-you-can-reach-us

 

Note: by default anti-money laundering policy prevents bank account not in same country as the listed property.

 

Note: 2: your property link is missing from your partner profile, please add it, as it can help us better advise when we can see it., depending on the query.

 

How & Why Add your Listing to your Partner Community Profile

 

 

Kind Regards.

 

Dedicated Partner Contact Options - Visual Guide

r
1
rab newton 3 years ago

Yes I have the same problem I don’t have a French account so booking.com will take your payments but not pay you unless you have a French account 

I don’t have this issue with trip advisor they paid with no issues b.c however they owe me over £2k