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Missing Payment
Hi,
We had a no show guest - *** *** - we are trying to charge the card provided but it gets refused can you please help?
Hi,
We had a no show guest - *** *** - we are trying to charge the card provided but it gets refused can you please help?
Hi
This can be an issue sometimes, when there is no prepay policy enabled.
If the policy set on Rate Plan requires full or partial payment for a No Show, in most cases you wont be able to claim it.
You could try message BdC Partner Support to follow up for you.
Or if you can see a Guest phone number try ring them or message them
Message or Call BdC PartnerSupport