Missing payment from booking.com
I am using booking.com to collect payments from clients. But I did not get any money for more then a month. booking expained it is technical problem. Promiss was to solve it by end of March. But without result. Based on extranet they sent money but we did not receive anything. It is impossible to reach credit control team via phone (i was online waiting several hours...). Does anyone else has same experience? I want to send back deposits to clients but without money collected for stays in past weeks I can not do it. For me is booking.com unreliable partner. Thank you.