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missing payout booking n0. ***

Hello Sir Good Afternoon I Notice i have missing payout . I have a clients stayed in tagaytay on october 22 to october 24 the  names of *** *** ***. My care taker sent message to my client and been charged with their Card. Could you please check this out. thank you very much.

looking forward to your reply,

Maria Marlyn Bryans (unit Owner)