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Mistake by giving NO Show

Hi...

Good Morning

By mistake I clicked on NO show for the guest ***  Checked In date: 25th Feb 2020 and check out: 26th Feb 2020.But the guest had checkin and they stayed a night as booked. Please help.

2 Replies
32 Views

10
M Adamopoulou

Hello,

Since this is only a Partner Community, please resend your message request directly to booking.com through your Extranet inbox tab.

Wish you well.

6 months ago
B.
Community Admin

Dear Mistygreen Homestay Thekkady! Thanks for posting in the Community!

 

Unfortunately, it is not possible to unmark a No Show on the Extranet. In this case, we advise you to contact our Customer Support team via Extranet Inbox or phone. They will gladly assist you.

 

Best regards!

6 months ago