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Mistake by giving NO Show


Good Morning

By mistake I clicked on NO show for the guest ***  Checked In date: 25th Feb 2020 and check out: 26th Feb 2020.But the guest had checkin and they stayed a night as booked. Please help.

M Adamopoulou


Since this is only a Partner Community, please resend your message request directly to through your Extranet inbox tab.

Wish you well.

Community Admin

Dear Mistygreen Homestay Thekkady! Thanks for posting in the Community!


Unfortunately, it is not possible to unmark a No Show on the Extranet. In this case, we advise you to contact our Customer Support team via Extranet Inbox or phone. They will gladly assist you.


Best regards!