1
mistaken
Hello, dear Parners. Last night I recieved a 5 night reseration for the room witch is 7 nights minimal stay, with the price lower than I fixed in the system. Please cancell the reservation and refund the guest all money without penalty. And please explain why you charged the guest discounted price in the standart rate? I didnt agree for any discounts because I stated minamal possible price.
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Thank you for your help
You have posted this on the partner forum (other hoteliers) so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us