1
money on the credit card
There is no informetion about guests credit card (***). Guest says that you have already taken his money
There is no informetion about guests credit card (***). Guest says that you have already taken his money
You have posted this on the partner forum so we cannot help with this.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give help team a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us