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Monika reception

good morning,

we have had a problem with one of our guests, ***, reservation number ***, they left one day earlier without checking out on reception and also they didnt pay for the city tax 14€. 

Could you please give us a hand with the problem and provide us their credit card details so we can charge them for the city tax? 


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Hotel Europa 2 years ago

could you please delete the post, i have thought its the private message, thank you !!!