Mr Elwyn Evans
Could someone possibly help us with the following issues please ? -
1. We have a growing issue with so many guests that are booking dates without registering any Card details whatsoever.
How do we avoid this problem as it has a consequence of simply blocking up large slices of your booking calendar without the guest making any commitment whatsoever towards securing that booking date ?
2. Can anyone please guide us through the process of cancelling the 'Genius' scheme where those guests who are genius members or qualified are able to obtain discount on what is an already generously discounted rate ?
Thanks in advance to anyone who can shed a lot of light to this area on contention