1 Luxury Condo Jaco Beach #PartnerCommunity My guest I can't reach my client 11 BrookAve Hi Luxury Condo Jaco Beach Kindly please elaborate. When in doubt simply reach out to the direct support team who do not monitor this partner community forum. See below. Kind Regards TIP: Add your property link to your partner profile. Its helps other partners assist you . https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad… If you need direct support use Partner Help Contact Us in the footer of this page. Or Extranet > Inbox >booking Messages . Click on Contact Us.