We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Natural Disasters

A massive Bush fire tears through yet another comunity, the hosts and owners loose all their income,

Why can't  a Multi Million dollar company like Booking,com help us via their Insurance ?

they should have a policy to help us as hosts  and offer to pay the guests their rent for their cancelled stay due to blocked roads etc...as we certainly help them!

 

3 Replies
114 Views

7
jaybeegee

I think that is a big ask but understand the logic!

bdc will probably turn it around and expect accomodation to instead take out the insurance with the option of reimbursment for the loss of revenue due to damage.

On a more important note hope their are no more loss of lives due to the bush fires - heard of a volunteer who died yesterday - very sad.

10 months ago
9
Sharonpowney

If booking.com covered us with their insurance then they would just increase the commission and pass on the cost.  Which would be a double cost if you already had your own insurance.

Appreciate you guys are doing it tough at the minute.  I am in NZ and the smoke has created a heavy haze here so realise it is really bad there.  

10 months ago
1
Finisterre Bea…

What private insurance company covers lost accomodation costs?

 

10 months ago