Need to add a cleaning fee

Hello,

I cannot add a cleaning fee and the customer service line is always too busy unless you have a conf number. I had a cleaning fee but it disappeared recently and now I have had three new bookings without the fee.

BrookAve

Hi Emerald Villa

I strongly recommend you simply factor it into the rate plan.

Or retry Property menu> Facilities and reset it, click Save.

Kind Regards

If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.

Note:: adding your property link to your partner profile helps other partners help and advise you.

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

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