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Need to add a cleaning fee

Hello,

I cannot add a cleaning fee and the customer service line is always too busy unless you have a conf number. I had a cleaning fee but it disappeared recently and now I have had three new bookings without the fee.

1 Replies
303 Views

10
BrookAve

 

Hi Emerald Villa

 

I strongly recommend you simply factor it into the rate plan.

 

Or retry Property menu>  Facilities and reset it, click Save.

 

 



Kind Regards

 

If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.

 

Note:: adding your property link to your partner profile helps other partners help and advise you.

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

+1
10 months ago