1
Answered

Need guests’ card details

why am I still being denied a guest’s credit card details when our policy states that payment will be charged for booking not cancelled within required time, no show etc?


8
Leandri Klopper

Hey Burraburoon ,

Sorry to hear about your struggles.

Can you explain a bit more though? Did you not receive card details for a booking at all, or did the guest cancel and now you are not able to view the card details?

You can change your payment policy to card payments only under Property -> Policies.

Best of luck