We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



New Mexican Tax Law

Regarding the new tax law in Mexico I will need booking.com RFC or tax ID number. As well as you invoices for the service fee charged. What about the lodging local tax, are you retaining that tax too? Last I need a document where you state how much are you retaining for each tax.

1 Replies



  1. no
  2. no
  3. no


Open extranet , Finance menu to find that info. its not BdC that are doing it , it is you.

Its entirely on you to tell them what tax needs to be collected , but some of it has to be done by you where they cannot.


property menu > policies > additional fees  :add here


Kind Regards


4 months ago