Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

2

No Bookings

Hi please let someone of finance tell me why we received an account


Anonymous

Hello Manti Liebenberg! Thank you for your post. Could you, please, specify a bit your question?

Image removed.

Anonymous

This is a bit strange. I would recommend you to send a message through your extranet or use the phone number listed next to your extranet inbox to double check this. If you still have questions, please, post a comment here.

Anonymous

Well, unfortunately you really need customer service to help you with it. And currently it is only possible to contact them through your extranet or use the phone number listed next to your extranet inbox.

9
Sharonpowney

Manti - you may not realise you have posted this on the Partner forum, which is for discussions around issues.  We cannot help you with specific items like yours as we are not the booking.com help desk.  As Sergei has indicated you need to message booking.com.  Use the Inbox icon on Extranet or call them.