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Hi please let someone of finance tell me why we received an account


Hello Manti Liebenberg! Thank you for your post. Could you, please, specify a bit your question?

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This is a bit strange. I would recommend you to send a message through your extranet or use the phone number listed next to your extranet inbox to double check this. If you still have questions, please, post a comment here.


Well, unfortunately you really need customer service to help you with it. And currently it is only possible to contact them through your extranet or use the phone number listed next to your extranet inbox.


Manti - you may not realise you have posted this on the Partner forum, which is for discussions around issues.  We cannot help you with specific items like yours as we are not the help desk.  As Sergei has indicated you need to message  Use the Inbox icon on Extranet or call them.