2 Manti Liebenberg No Bookings Hi please let someone of finance tell me why we received an account Anonymous Hello Manti Liebenberg! Thank you for your post. Could you, please, specify a bit your question? 2 Manti Liebenberg We had no booking for October but received a invoice ******* of ***** Anonymous This is a bit strange. I would recommend you to send a message through your extranet or use the phone number listed next to your extranet inbox to double check this. If you still have questions, please, post a comment here. 2 Manti Liebenberg I am struggling with you site so please answer me here Anonymous Well, unfortunately you really need customer service to help you with it. And currently it is only possible to contact them through your extranet or use the phone number listed next to your extranet inbox. 9 Sharonpowney Manti - you may not realise you have posted this on the Partner forum, which is for discussions around issues. We cannot help you with specific items like yours as we are not the booking.com help desk. As Sergei has indicated you need to message booking.com. Use the Inbox icon on Extranet or call them.