We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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No CVC Codes

We are receiving bookings through booking.com without cvc codes. I have spoken to booking.com who insist this is a problem with your system. We are now unable to pre-authorise or take non-refundable payments. In addition, we cannot charge no-shows.

If this problem is not resolved quickly we will seriously consider changing to a different channel manager.

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accounts.windm…

This message regarding CVC codes should have gone to eviivo not yourselves.

3 months ago