Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started


No payment

Hi. i have an hotel in indonesia 4 rooms do not pay us from already more than 2 month.
Every week they say next week.
At the first time payment was good until deside to do not pay us.
no answor from extranet and no answor by telephone.
Now I'm wayting tomorow the next client from to say it's not posible to sleep in my hotel.


Sorry to hear about your payment issues - I must say that it is not my experience at all and switched to the option to have handle my payments.

Until you resolve your problem you might want to switch payment policies that the guest pays you directly (either on arrival or before arriving) - have you considered this?


No I wish that pays me.
After I will see if I continue to work with