1

NO PAYMENT FROM BOOKING.COM in THREE MONTHS

I dont understand how I have had 5 bookings with booking.com over the past 4 months and no payments have been received. All my Airbnb payments are sent a day after the guest checks in. I spoke with a really helpful consultant at booking.com earlier who told me that they hadn't actually collected the money yet from 4 of the guests that had stayed .. in feb and march (its now April) 

HOW CAN A GUEST STAY and money has not actually been collected by booking.com ?? This seems ludicrous to me?? 

I have 4 invoices for amounts that I am meant to pay and not one payment has been received im owed over $2000 ... has anyone else had this problem ? 

Is there a way to ensure that payments have been collected before your guest stays?

Or is this just booking.com protocol?

 


11
BrookAve

 

Hi

 

Strongly advise you actually contact the finance department.

 

Kind Regards

10
M Adamopoulou

Hi! Rachel,

Your can request to have "Payments by booking.com." its an excellent solution.