We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




Kindly be informed that we didn't received payment yet as detail below: 

Reservation Number : ***

Guest Name : *** *

Arrival Date : 8th Oct 2020

Departure Date : 9th Oct 2020

1 Replies



Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting something like this will not result in any action at all.


Hi Mohd

You can use self service to review in Finance menu the :

Reservations statements

Docs & Invoices  for payments, commission due etc.


If you need further help please phone BdC Support, see guide below.



Kind Regards,

Be Safe, Be Well


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