Use our data-driven guide to capture late-season demand.


No Payment Received

I did not receive my payment until now, My guest Check out May 10, it is now May 23. Need it asap 

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BrookAve 1 year ago


Hi Mark,


Did you actually sign up for a payment  system provided by BdC?

or a 3rd party service? which one was it?


else it all defaults to pay on arrival unless you add your own payment methods/policy into the New Reservation message template.




Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox