No payout since I listed my property
Very disappointed for listing my property on Booking.com. I just listed on 15th December 2020. I should have been paid two times but I just got nothing till now. The payout statements show that the first payout was issued on 23rd December 2020 and the second was on 6th January 2021. The bank details on the statements are correct but I just didn't receive the money. Called the customer service team on 7th Jan and several calls to follow up but the finance team never respond my request even the staff told me they have set my case as urgent case. Does anyone have this kind of experience? What else I can do except wait?