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No reaction on my questions (Finance)

Why they are take a commission of 12% and then 15%?

Also the take the commission and send me an invoice to pay this commission again.(2x)

I send them a email 14-8-2019 with this question but no reaction, i consider to stop te cooperation with Booking.com.

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BrookAve

Reach out to them by phone not email. Financial overview has phone number

6 months ago