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No show

How to charge no show?  I had two no show reservations on 1st and 2nd june.  I marked them as a no show and that i want to charge them.  What is the next step?


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BrookAve 1 year ago

 

Hi Stefan,

 

This is a common question and misconception.

why?

 

Because if you do not enforce prepayment there is no way to collect a cancel policy fee, at best you can use the mark as No show m then click Report Guest, for failure to pay the fee due, and mark them as blocked for future bookings.

 

 

 

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox