We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1
Answered

no show booking

guest was a no show I recorded this on booking.com but I am not able to make these dates available on my calendar

5 Replies
15 Views

8
fluff

What kind of premises do you have?

1 year ago
1
Bev2steadman

2 bed chalet in gated community in falmouth Jamaica

1 year ago
1
Bev2steadman

my guest arrived did not stay because I did not have air conditioning do they have to pay
how can I be paid direct from bdc

1 year ago
8
pibomarco

If you collect payments from the guest directly, then you are responsible for all the payments.
You would be paid from BDC if you activated "Payments by Booking.com" or online payments (BDC virtual card).

1 year ago