no show payment

I had a guest that was a no show, how do i see that they payed the 30% of stay fee.

Thanks

pibomarco

Depends what is your payment method / policy. Do you use feature "Payments by Booking.com"?

Sunbeach Hotel

Thanks

I didn't but now have looked into it with booking.com.

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It is more than one month a payment of stayed reservation that was already paid had been deducted from the payout and there is no reason for this mistake snd i

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no show payment

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no show payment

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