No UK representative available on phones?
BdC have charged me commission for a No Show. I tried to click the no show button the next day but the extranet would not let me. I told them the lady did not arrive, sent them her text message apologising and stating the reason. No money was paid as I don't have a credit card machine and am on cash only. They eventually marked the reservation as a No Show but now I have received an invoice for commission.
I have sent many more messages via the extranet and they do not respond.
I have been waiting over 46 minutes on the phone and they do not pick up.
The invoice is now due the day after tomorrow. What can I do to resolve this.