1

Non payment of account

The following guests gave us credit card details that were declined.  We also tried using the credit card provided to booking.com & it was declined.  

Is there any way you are able to contact the guest - have had some correspondence as you can see.

Check-in

Thu 11 Mar 2021

Check-out

Sun 14 Mar 2021

Length of stay:

3 nights

Total guests:

1

Total units

1

Total price

AUD 450

Guest name:

***

Australia

*** Show phone number

Preferred language

English (UK)

Channel:

Booking.com

IATA/TIDS code:

***

Booking number:

***

Commissionable amount:

AUD 450

Received

Tue 19 Jan 2021

Commission:

AUD 54


11
BrookAve

 

 

 

 

Simply report to BdC Partner Support , see below 3 methods.

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox