Non refundable refunds......might come back to bite you on the bum.
Just read the following on travel forum. The subject is Cancelling a non-refundable BDc booking.
quote.........."Spoke to Booking.com, agent was very pleasant and did a quick check to see if the hotel had given refunds in the past. She said she would ring hotel and ask for a refund and if not available go for a change of date".
I understand that the telephone agent is stuck in the middle, but you need to be prepared for a phone call.....