Non Refundable Reservation
I have non refundable rates enabled. A guest can make bookings with non refundable rate without providing any payment information. How does this work. What is the use of giving an option of booking a non-refundable rate with no payment details? I have customer with non-refundable bookings don't show and I cannot do anything about it since there is no payment details attached to the reservation. Or am I missing something.
I am new to all this so may be I am not understanding something