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not paid for 6 weeks

Booking.com owe me over £2000 for a booking 9th Feb and 17th Feb, they are saying my bank details are wrong, they are not and i cant get through on the phone 01223 381011 - no one replies and after an hour you are cut off. I  have now written to the NL address in Amsterdam as I dont have a fax !

Is this lack of customer service normal? Even before the CVirus kicked in I was trying to sort this and no one rings back when they say they will

Can someone advise please? As soon as I am paid i am leaving the platform, its a disgrace

kind regards

Chris

1 Replies
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10
BrookAve

 

Hi

 

Sorry to hear, but you will either need to keep ringing for message Finance Team.

 

Note : finance team contact options and numbers are different.

See Finance menu > overview for details.

4 months ago