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Online payments not working

Online payments! It a big hussle and quite not easy process to understand. Why booking is making this process so complicated. I have received reservations from guest and it says that they have paid online and that i should receive virtual card to collect the payment. However i can see any card details or charge the virtuall card. How long it will take for booking to make thigs right. It has passed 1 year since the lanch of the online payments and still we cannotnt get this option to work for us. Cmon Booking you are lagging behind the other hosting providers.

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