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Overbooking

Hello. I have an overbooking situation. How can I resolve this Best regards, Eduardo Martins


9
Sharonpowney

You should contact one of the parties and ask them to cancel.  Do some research and find them some alternatives so that they can easily rebook somewhere else, that way they are more likely to cancel for you.  Alternatively you can contact booking.com and ask them to relocate, but often there is a charge.  Use the Inbox icon on Extranet.