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I agreed to give one of my guests a credit instead of a refund for their Covid related cancellation.  They now want to rebook for 2021.  How do I apply the value of this credit to their future booking?





Hi Todd Payne


Simply answer is you cant with Extranet nor BdC.


You have to handle it locally and they have to book new dates directly.


So simply message them the credit info and booking restricitions, and how to redeem directly with you.



Kind Regards