There is new recommended content waiting for you. Sign in to explore!
Introducing your guide to a stronger summer season
We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.
1. If booking.com are processing your payments then you won't get paid until the 15th of the month following departure. Example guest departs on 20 June, you will get paid on 15 July. Check your arrangement with booking.com if you are unsure.
2. If you search in Help you would find the following Policy detail so you can specify that guests must have valid phone number
Hello, first of all thank you very much for the cooperation of all the members of this forum which is always a great help. My name is Fran Alvarado and I manage
I have spent just another day trying to resolve no show - no payments, guest request cancellation - refuse payments, card details invalid when supposed to be
1. If booking.com are processing your payments then you won't get paid until the 15th of the month following departure. Example guest departs on 20 June, you will get paid on 15 July. Check your arrangement with booking.com if you are unsure.
2. If you search in Help you would find the following Policy detail so you can specify that guests must have valid phone number
https://partner.booking.com/en-us/help/first-steps/can-i-set-specific-guest-requirements-decide-who-can-book-my-property
You have posted this on the partner forum, not the help desk.