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Pay an invoice
I am trying to pay an invoice and need help. It is a mystery to me. Please help!
Additionally, consider taking the commission from the guest instead of billing the property owners. Much less trouble for host.
You have posted this on the partner forum so we cannot help with an invoice query. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
You will find that taking commission from hotel is standard within the hotel booking systems, other than airbnb which isn't really for hotels.