We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




good day. please tell me what to do if I overdue the payment of a fee on an extranet account for an object?

1 Replies



Hi Yuri


Hope I translated that right.


I would reccomend you goto Finance Menu and look for the overview section.


In there there is Finance Team contact info. Give them a call.



Kind Regards


TIP: Add your property link to your partner profile. Its helps other partners assist you .



If you need direct support use Partner Help Contact Us in the footer of this page.

Or Extranet > Inbox >booking Messages . Click on Contact Us.

10 months ago