We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


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Hello everybody, could you please help me to understand hot to receive the money from a guest ? I almost just started to host guest and can not see the guest's card. And he is from another country so do not know how to receive the money.


Thanks in advance!

1 Replies




That's a much bigger question without know what limitations there are in your country etc


It's either prepay via BdC  and then they do bank transfers


Or you collect on arrival, or ask guest to bank transfer in advance.


Those are essentially the 3 common options, but #1 is best

10 months ago