We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.




How is it that I put $700 per night and extra charge for cleaning and when I get a booking I get a total fee of $1090 from which another $178 commission is taken. It does not make sense to me. I find this site a disaster.

2 Replies

Leandri Klopper

Hi there,

Did you check the commission percentage?


1 year ago