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Payment

Dear All,

Invoice were sent to my e-mail for last month, but I didn't have any income from renting over booking.com. What should I do next!

Thank you!

 

1 Replies
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10
BrookAve

 

Hi Denis Ibrovic

 

 

I am going to guess the invoice was for a overlapping period based on check out dates.

 

See finance menu > invoices to see the periods/ dates they are for.

 

If more help required pick up phone and call support team or message finance team, see contact info below.

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

9 months ago