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Michele Giulietti

PAYMENT

I did not receive the payment of a guest that I hosted in April.

What can i do?

Michele 

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BrookAve 1 year ago

 

Hi Michele,

 

Check the Finance menu, and April reservations , and docs & invoices to see if its actually there, and what payout if any is showing.

 

Then contact Partner Support.

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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Michele Giulietti 1 year ago

I checked on the Finance page and on my bank account.

Reservation accrued roughly €2,110.

Payments were made for €957.

Last reservation was on May 16.

A new reservation will end on May 31.

Thank you for the information to contact you. I was getting crazy.

Can you explain when payments are made? I asked for weekly payments.

Thank you.

Michele

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