Payment conditions changed!!!

Hi Maria,

When you look at the result for 3rd to 7th July, I cannot find that.

I instead see the usual normal view, and just above the availability

Lock in a great price for your upcoming stay

Prices may go up, so secure your reservation today.

I then changed to future dates further away 3rd to 17th, 14 nights, but no change.

Now I changed to September 4th - 18th, on the results I now see in green , 

Free cancellation.

No prepayment needed.

So I then open the details, and instead of ... Lock in a great price... I see  

Tip: Stay flexible

Since your dates are a while away, choose free cancellation to stay flexible. A change of plans is no problem when you have free cancellation!

I'm here scratching my head trying to figure this out, and the first thing I think of is, 

Its not a promotion, as promotions do not have settings related to payment method.

I would get on to the support team, as even if its a Risk Free booking for the guest, there should still be prepayment needed.

Have you checked the prepayment section to see if it is still enabled?

https://admin.booking.com/hotel/hoteladmin/extranet_ng/manage/policies.html

Under Other Policies

Guest Payment Options

You're Using Payments by Booking.com  <<< is this showing? if not is there an edit option, if not contact support.

Kind Regards, Be Safe , Be Well