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Payment to Cuba

Hello, I live in Cuba and recently I promote my hostel at booking. I want to know how I receive the payments of the guests in my country. I received two email with the notification of reservations but i´m worry about the payment. Best regards, Andros

12 Replies

9
M Adamopoulou

Hi! Hostaljuventascfg and welcome to the forum.

First of all you have to choose your policies. For example these are some of my policies:

I am using Payments by Booking.com

  • The guest can cancel free of charge until 7 days before arrival. The guest will be charged the total price if they cancel in the 7 days before arrival. If the guest doesn’t show up they will be charged the total price.
  • BDC facilitate prepayment of the full amount from your guests before arrival – thanks to Payments by Booking.com.
That Means:
  1. A customer books a stay at your property.
  2. Booking.com facilitates an online payment for the guest*.
  3. You receive the payment by bank transfer.
To learn more, visit our Payments by Booking.com information page.
I use payments by Booking.com, others use debid/ cards etc. it depends what your prefer.
Hope I have been of help....
6 months ago
1
Hostaljuventascfg

Sorry but in Cuba is not possible the transfers from Bank outside the country

6 months ago
9
M Adamopoulou

Sorry mabye some other partner can give you better info.

I only use payments through Booking.com.

6 months ago
7
Thuild - Your …

Dear Andros,

We work with a lot of Cuban partners for who we facilitate payment collection.

Here is what you can choose to do: Apply for payments by Booking.com and select the Virtual Card payments. You can then ask us to process these Virtual Cards for you and pay out via AIS, PayPal, Bank Transfer (outside of Cuba).

You can get more information by sending us a message via our website.

Hope this clarifies the situation for you on how things work in Cuba.

Best regards,

Zsolt - www.thuild.com

6 months ago
9
M Adamopoulou

Thanks Zsolt for giving us all this useful info.
Have a nice evening.

6 months ago
1
Isla1966

Hola, es cierto que hay problemas con Cuba para cobrar las pagos de los clientes via Booking Argentina?

3 months ago
7
Thuild - Your …

Dear Isla,

Please write in English.

Second, there are no other issues than people not being able to charge the Virtual Cards. For which I offer a solution.

Best regards,

Zsolt - www.thuild.com

3 months ago
1
Novyto

Is it possible to get paid at the account of a Cuban bank? My wife has one and she is owner also.

1 month ago
9
M Adamopoulou

Hello!!! Zsolt nice to have you back...
Hope you are doing well...

1 month ago
7
Thuild - Your …

Hey M,

I'm always watching. However I'm not as active as before, because other work has taken priority.

1 month ago
9
M Adamopoulou

Nice to hear that you are always here with us....
Wish you all the best....

1 month ago