1
Payment details
I have a booking and under payment details it says your account is not set up to view credit card details
I have a booking and under payment details it says your account is not set up to view credit card details
Hi Đuro
Welcome to the Partner Only Forum, addressing only us not BdC support team.
Posting something like this will not result in any action at all.
In general that would sound like you have Online Payments enabled with PrePay in Policies.
This results in BDC issuing VCC in the reservation details page, but as per the COVID19 Resources page up top, those details will not be revealed until after check in day.
Postponed virtual credit card activation
To better protect the interests of both partners and their guests, we have temporarily changed the activation date of virtual credit cards to help process any payments or refunds. Check how this impacts you.
https://partner.booking.com/en-gb/help/policies-payments/temporary-chan…
Payments - FAQs and all you need to know
Kind Regards,
Be Safe, Be Well
Dedicated Partner Contact Options - Visual Guide
Reminder your profile here is missing your listing link, please add it.
How & Why Add your Listing to your Partner Community Profile