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Payment did not come

I am getting paid using Booking Payments. I had guests staying in March, but payment for this reservation never arrived. I have contacted Booking 5 times with messages and innumerable times over the phone, but received no answer.

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BrookAve 1 year ago


All  enquires must be sent to Partner Support.


Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Molino dei Ciliegi 1 year ago

Hello, and thanks for your reply. I have tried to call the finance support number no less than a few dozen times, but I am put on hold indefintely because "our operators are currently helping other partners"

Alison Rees 1 year ago

Don’t hold your breath.... dreadfully service from accounts department....they owe me over €200 commission since last September