Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1

Payment did not come

I am getting paid using Booking Payments. I had guests staying in March, but payment for this reservation never arrived. I have contacted Booking 5 times with messages and innumerable times over the phone, but received no answer.


11
BrookAve

 

All  enquires must be sent to Partner Support.

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox

1
Molino dei Ciliegi

Hello, and thanks for your reply. I have tried to call the finance support number no less than a few dozen times, but I am put on hold indefintely because "our operators are currently helping other partners"

2
Alison Rees

Don’t hold your breath.... dreadfully service from accounts department....they owe me over €200 commission since last September