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Payment Issues
Hello,
i had already paid the overdue invoices and it's not getting reflected in the account. i tried to contact booking.com but couldn't find any possible way. could you please help me in sending the cyber receipt to booking.com so that they will acknowledge the same.
Hello!
This is only a Partner Community and has no authority to take any action...
Please have a look at following contact info...
https://partner.booking.com/en-gb/help/support-contact/contact/how-do-i…
Wish you well ?
hello,
You mean that booking.com kept payment and has not make the payment to you, right?
I am the same case. Booking.com received all the charges from guests for all Mar, 2021. They had not paid to me yet. Althought I called them may times and booking.com agent also answer me to wait till next week and next month.
Please guide me I should do or I will sue them for breaking the contract.
Thank you
Sorry to hear about your payment struggles...especially in these hard days...
Maybe you should also send them a message request through your Extranet Finance tab..
Hope you get paid soon and please give u feedback...
Wish you well ?
I sent them msg already, but nobody replied to me. I called booking.com from last week till now. Today, I called them all day and only got the answer that the booking.com agent sent a request to the financial dept many many times but they had no feedback. And then answer me that I should wait a week and next following month. that means that I had not received all Mar conversation charges till now. And ask me to wait until May.
Therefore how I pay expenses and manage the property without the money.
Booking.com kept my money with information or explain as well.
Awaiting for the payment acknowledgment
i saw in the group, there a lot of hosts faced same my situation.