1
payment method . we wanted some advance payment to make sure the customer turns up
we have a feeling or doubt that someone is intentionally booking and either cancelling just before or with no show .
by this our dates are getting blocked and we are not getting other customers too.
Hi
By all means message the guest and ask for a deposit , and either send your IBAN details or a payment link /invoice , e.g. tradeshift.com, paypal.com etc
Merry Xmas
Hi
but there is no point because the phone number provided is either invalid or wrong number :(
if one method does not appear to work use the other option.
Message them, as it also creates an internal case/ticket.
Merry Xmas