1

payment method . we wanted some advance payment to make sure the customer turns up

we have a feeling or doubt that someone is intentionally booking and either cancelling just before or with no show .

by this our dates are getting blocked and we are not getting other customers too.

 


11
BrookAve

 

 

Hi

 

By all means message the guest and ask for a deposit , and either send your IBAN details or a payment link /invoice , e.g. tradeshift.com, paypal.com etc

 

 

Merry Xmas

 

 

1
Nijalingappa GH

Hi 

but there is no point because the phone number provided is either invalid or wrong number :(

11
BrookAve

if one method does not appear to work use the other  option.

 

Message them, as it also creates an internal case/ticket.

 

Merry Xmas