1

Payment for No Show

Dear Air/ Madam, 

I want know to know when I can have access to charge if the quest not cancell and don,t come to hotel pn time.

Best regs

Peter


11
BrookAve

Hi Peter 

 

That sounds as though, you need to :

  1. Open reservation and mark as no show.  
  2. Depending on how you setup Getting Paid, I take from above you have in the Reservation Details a Booking.com issued Virtual CreditCard. .  
  3. Typically the VCC info is hidden until at least day 2, i.e. after the check-in date.  
  4. then using a payment provider service such as umup.com, payrexx.com , stripe.com. with an ePOS, POS, Virtual Temrinal you send the guest a link to prepay, or they phone you with their CC or you charge the Bookking VCC info.

 

If you are still finding it hard to understand all that  might I suggest you phone or message BdC support Team, via this guide:

Contact BdC- Location of Partner Only Phone number and Message methods

 

 


Kind Regards,

slain go foil (bye for now)

BrookAve, Ireland